Frequently Asked Questions
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Cleave is a travel snail mail club: every month, a 7×5 card with one clear take on a different city, plus a small map, a coaster inspired by it and a little extra. More on the What Is Cleave? page.
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Not in the traditional sense. Cleave isn’t an itinerary or a comprehensive list of things to do. It’s travel inspiration: just what’s worth your time in a city, whether you’re going next month, someday, or not at all.
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Every recommendation comes from firsthand experience and is selected independently. Hotels, restaurants and other businesses do not pay to be included.
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Monthly ($15/month), 6 months ($81, or $13.50 an issue, save 10%) or 12 months ($149.94, or $12.50 an issue, save 16.7%). The 6- and 12-month plans are paid upfront, and a new city still arrives every month.
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Your first payment is charged when you subscribe. Your plan then renews automatically at the same price until you cancel: monthly plans every month, and 6- and 12-month plans at the end of each term. Renewals are charged the day before the monthly order cutoff.
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Issues ship around the 28th of each month. Delivery time varies by destination and postal service, and tracking is not available.
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Cleave currently ships within the United States.
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You can manage your subscription and billing details anytime on your account page.
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You can cancel anytime through your account page. You’ll still receive any issue you’ve already paid for, and you won’t be charged again. If a 6- or 12-month plan renews and you meant to cancel, email me at hello@joincleave.com within 30 days of the renewal and I’ll refund it in full.
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Please contact me at hello@joincleave.com and I’ll help resolve it.